(4.5 / 5)1987+ Ratings

Rockport Reviews

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Overall Rating

4.5
3 Reviews
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About Rockport

Rockport.com is renowned for its comfortable shoes for both men and women, offering a wide range of products including boots, flats, high heels, sneakers, and more. The brand emphasizes comfort and style, with collections designed to cater to various occasions, from work to leisure. They also provide customer service support for shopping assistance, order inquiries, returns, and shipping. Rockport's commitment to comfort is backed by their truTECH technology, which is engineered to provide cushioning and shock absorption, making their footwear suitable for extended wear.

Rockport Pros & Cons

Pros of Rockport.com:

  • Quality Shoes: Many customers appreciate the overall quality and comfort of Rockport footwear.
  • Wide Variety: Offers a broad selection of styles for both men and women, including casual and dress shoes.
  • User-Friendly Website: The website is easy to navigate, making shopping straightforward.

Cons of Rockport.com:

  • Customer Service Issues: Numerous complaints regarding slow or unresponsive customer service.
  • Defective Goods: Reports of receiving defective items, leading to dissatisfaction.
  • High Prices: Some customers feel that the pricing does not match the quality of the products offered.

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Rockport Customer Reviews (3)

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Wolfgang Lowe
Wolfgang Lowe
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Feb 8, 2023
Wanda Booker
Wanda Booker
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Feb 7, 2023
Daisy Cowley
Daisy Cowley
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Feb 6, 2023

Rockport Customer’s Q&A

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Rockport Features and Benefits

Here are some key features and benefits of rockport.com:

  • Wide variety of footwear: Rockport offers a broad range of shoes for both men and women, including casual shoes, dress shoes, boots, sandals, and more.
  • Quality products: Rockport is known for its high-quality shoes that are both comfortable and durable.
  • User-friendly website: The Rockport website is easy to navigate, making it simple for customers to find what they're looking for.
  • Good customer service: Rockport has a reputation for responsive and helpful customer service.
  • Innovative designs: Rockport has been committed to merging the comfort of athletic shoes with the smart, sophisticated look of dress and casual styles.
  • Timeless designs and classic silhouettes: The overall aesthetic is minimal and timeless, ideal for wearing for years to come.
  • Free shipping on orders over $85: This can help customers save on shipping costs.
  • Free returns: This provides customers with peace of mind when making a purchase.

These features and benefits make rockport.com a popular choice for many shoppers looking for quality footwear. Happy shopping!

Rockport Pricing

Rockport.com features a range of pricing for its products. Typical prices for men's and women's shoes range from approximately $69.99 to $250.00, depending on the style and material. Discounts of up to 30% off are often available during sales. Specific items include:

  • Men's Sneakers: $110.00 - $130.00
  • Women's Flats: $69.99 - $110.00
  • Dress Shoes: $99.95 - $150.00

Prices may vary based on promotions and seasonal sales.

Payment Method

Rockport.com accepts a variety of payment methods for customer convenience, including:

  • Major credit cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Accepted for online purchases.
  • Gift cards: Available for use during checkout.

However, Rockport does not accept Google Pay, Apple Pay, Amazon Pay, or cryptocurrency payments.

Rockport FAQs

FAQ

Rockport Alternatives

Here are some alternatives to rockport.com:

  1. DSW
  2. Britt Netta
  3. thewalkingcompany.com
  4. thefryecompany.com
  5. fyysports.net
  6. savannahs.com
  7. clarksusa.com
  8. Jousen Men’s Slip-On Loafers
  9. Men’s Dress Shoes Oxford Formal Leather Shoes
  10. Nunn Bush Cameron Casual Walking Shoe

These sites offer a variety of footwear options similar to Rockport. They have been chosen based on their popularity, customer ratings, and the quality of their products. Please note that the actual experience may vary, and it's always a good idea to check out the sites for the latest offerings and policies. Happy shopping!

FAQ

Rockport Return Policy?

Rockport offers a free return policy for items returned within 30 days of delivery. A $5.00 processing fee will be deducted from the refund, and original shipping fees are non-refundable. Items marked as Final Sale are not eligible for returns or exchanges. For orders placed before November 1, 2024, a legacy returns portal is required for processing returns.

FAQ

How To Open A Rockport Account?

To open an account on rockport.com, follow these steps:

  1. Visit the rockport.com website.
  2. Look for the "Sign In" or "Register" option, usually located at the top right corner of the homepage.
  3. Click on "Register" or "Create an Account".
  4. You will be asked to provide some personal information such as your email address and to create a password.
  5. After filling in the necessary information, click on the "Create Account" or "Register" button.
  6. You may be asked to verify your email address. If so, go to your email inbox, open the email from Rockport, and click on the verification link.

Once these steps are completed, you should have your own account on rockport.com. Remember to keep your login information secure. Happy shopping!

FAQ

What defects are covered under Rockport's limited warranty?

Rockport's limited warranty covers defects such as sole separation, delamination of outsole, no longer waterproof, stitching issues, popped or missing eyelets, and non-matching color or size between pair.
FAQ

What is Rockport's return policy?

For orders placed from November 1, 2022 through December 31, 2022, Rockport will be extending the return window to 60 days. After December 31, 2022, the return window will return to the standard 30 days. Items should not be damaged, washed, or worn.
FAQ

Does Rockport ship internationally?

No, Rockport only ships within the US and does not support shipments to APO/FPO, Guam or Virgin Islands.
FAQ

What shipping methods does Rockport offer?

Rockport offers Standard Ground, USPS Ground (PO Boxes), 2-Day, and Overnight shipping. Free shipping is available on orders over $85 after discounts and before applicable taxes.
FAQ

About Rockport.com Prices and Cost?

Prices and costs on Rockport.com vary depending on the type of footwear and ongoing promotions. For instance, men's shoes on sale can range from $69.99 for the Ridgefield Eureka Lace-Up, originally priced at $120.00, to $99.99 for the XCS Umbwe II Waterproof Moc Front Trail Boot, down from $175.00. Similarly, the Northfield Waterproof Oxford is discounted to $89.99 from $120.00. These prices reflect limited-time offers and showcase Rockport's commitment to providing quality footwear at competitive prices. Customers can find a variety of styles on sale, including oxfords, boots, and casual dress shoes, with significant reductions from their original prices.

FAQ

About Rockport.com Popular Products and Services?

Rockport.com's popular products include a variety of comfortable shoes for both men and women, such as oxfords, boots, flats, high heels, and sneakers. Among the services, the Total Motion technology stands out, offering advanced comfort and support. The ProWalker Collection is also notable, revolutionizing the walking shoe category. For women, flats and sandals with serious comfort are in demand, while men often opt for casual comfort sneakers and dress shoes. Seasonal favorites like winter boots and dressed-up styles for special occasions are also sought after. The website provides a seamless shopping experience with filters for extended sizes and widths, ensuring a perfect fit for all customers.

FAQ

About Rockport.com Payment Method?

Rockport.com accepts a variety of payment methods to accommodate customers' preferences. Shoppers can use Mastercard, VISA, VISA Debit, VISA Electron, Maestro, American Express, PayPal, and Gift Cards. This selection ensures that most customers will find a convenient way to pay for their purchases, whether they prefer traditional credit card options or more modern digital payment services.

FAQ

Rockport.com Return Policy?

Rockport.com has a 30-day return policy for merchandise, which must be returned within 30 days of purchase. However, orders placed for shipment to HI, AK, and PR do not include a free return shipping label, nor do orders shipped to a PO Box or APO. Refunds may take up to 14-21 days to appear on the credit card. As for the shipping policy, details were not provided in the search results, so it's recommended to check Rockport's official website for the most accurate and up-to-date information regarding their shipping terms.

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